It is your responsibility to treat and remove pests in your home. The first step is to check with your local authority, which may have a pest control programme, to see if it can help. The local authority may charge you for this service.Alternatively, you can contact a pest control specialist directly, again you will be charged for this. You can also follow our top tips for keeping your home pest-free.
When an infestation is affecting several homes, or presents a risk to public health, BTLL is responsible for removing pests from communal areas.
• Wipe kitchen surfaces and floors regularly to remove any traces of food, especially after preparing or eating a meal.
• Clean up food spills immediately
• Don’t leave food (including pet food) or dirty dishes out, particularly overnight
• Store food in sealed containers
• Make sure rubbish is in a bin bag and throw it away in your bin or bin store
• Keep your garden tidy (e.g. don’t leave rubbish and old furniture out) to reduce the chance of mice and rats nesting
• Feed birds using a table or a feeder off the ground, out of the reach of mice and rats
• Seal holes around pipework with filler (e.g. wire wool with mastic sealer)
• Be a good neighbour: Keep communal areas on your estate clean and pick up any rubbish (particularly food).